Right of Withdrawal
1. INSTRUCTIONS ON WITHDRAWAL
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any
reason.
The withdrawal period is fourteen days from the day you or a third party designated by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us, Tallow GmbH, Forchenrainstr. 39/1,
70839 Gerlingen, support@tallows.de, by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract.
If you use this option, we will confirm receipt of the withdrawal immediately (e.g., by email). You can use the attached model withdrawal form for this purpose, but it is not required.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery we offer), without delay and at the latest within fourteen days from the day we receive notification of your withdrawal from this contract.
For this refund, we will use the same payment method you used for the original transaction, unless something else has been expressly agreed with you; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us without delay and in any event no later than fourteen days from the day you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You are responsible for the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling that was not necessary to examine the nature, characteristics, and functioning of the goods.
2. EXCLUSION OF THE RIGHT OF WITHDRAWAL
Unless otherwise agreed by the parties, the right of withdrawal does not apply to contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (§ 312 g para. 1 no. 3 BGB).
Important Notice:
Please note that a withdrawal of the goods is only possible if the security seal is not damaged!
Sample Withdrawal Form (If you wish to withdraw from the contract, please fill out this form and return it to us.)
To Tallow GmbH c/o Hive Maulbeerstraße 9 15834 Rangsdorf Germany Email: support@tallows.de
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase
of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if notified on paper)
Date (*) Delete as applicable.