Shipping

SHIPPING

WHERE IS MY ORDER?
If you have questions about your delivery, please check the shipping status here:
https://track.hive.app/en/tallow 

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The delivery time for available products is generally 3-5 days after receipt of order and payment.

The prices listed on the product pages include statutory VAT and other price components. In addition to the stated prices, we charge the following shipping costs per order. Shipping costs will be communicated to you again on the product pages, in the cart, and at checkout.

Delivery is made as an insured package with DHL.

 

Germany always by insured DHL shipping

Note: 

  • Smaller orders are shipped with DHL / Post small parcel (delivery time 2-3 days longer)
  • Larger orders are shipped with DHL parcel
for orders over 39 euros
free of charge
orders under 39 euros
4.90 euros


Austria, Netherlands, Italy, Luxembourg, Belgium, France, Portugal, Sweden, Bulgaria, Spain & other EU countries by insured ParcelOne shipping

for orders over 39 euros
free of charge
orders under 39 euros
4.90 euros

 

Switzerland & Liechtenstein

for orders over 39 CHF
free of charge
orders under 39 CHF
5.90 CHF


Customs duties are rarely if ever incurred, but if they do arise, please contact us. We’ll find a solution for everything!


-> All other countries on request (email)!

RETURNS

You can return the goods to us within 14 days without giving any reason. Please note the withdrawal form and the important notice.

Important Notice:

Please note that a withdrawal of the goods is only possible if the security seal is not damaged!


The return address (at your own expense) is:

Tallow c/o Hive
Maulbeerstraße 9
15834 Rangsdorf
Germany
Reward program

15% off

Create an account to claim discount.